TERMS & CONDITIONS

This website is owned and edited by BRAID & BOW

Email: info@braidandbow.com

Use of this website is subject to the following Terms and Conditions. BRAID & BOW holds the right to revise these terms by updating those terms stated herein. We do encourage you to read these terms as use of the website is deemed acceptance of the terms.

PRODUCT DETAILS

Every care has been taken to ensure the descriptions and specifications are correct on this website. However, products are not shown to actual size and while the colours displayed are close representation, slight variations in the actual goods may occur.

PRICING, DELIVERY, PROMOTIONAL CODES

The prices payable for goods that you order are as set out in our website. All of our prices are in UK Pounds. You will be billed in UK Pounds and if you purchase from outside the UK, currency fluctuations and credit card charges may make a difference to the amount billed on your credit card.

You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website. 

We may from time to time offer promotional discount codes (either directly or via third parties) which may apply in respect of any, or certain specified, purchases made though this website. Such codes may only be applied to purchases of full-price items and cannot be used in conjunction with any other offer or discounts.

All products must be paid for in full before being dispatched.

OUR RIGHT TO CANCEL

We reserve the right to cancel if;

we have insufficient stock to deliver the goods you have ordered,

we do not deliver to your area,

one or more of the items you ordered was listed at an incorrect price due to a typographical error.

If we do cancel your order we will notify you by email or by telephone, and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

YOUR RIGHT TO CANCEL

You may cancel your contract with us for the goods you order at any time up to the end of the fourteenth working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. Please note that earrings are excluded from the refund policy due to hygiene reasons, we are unable to refund or exchange any earrings.

If your contract with us if for a Bespoke Special Order, which due to their unique nature, cannot be exchanged or returned under any circumstances.

DELIVERY

We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. It is your responsibility to ensure that the delivery address you give us is correct and accurate and that there is somebody to sign for and take delivery of the goods from the delivery service used.

If your order is returned to us because the courier or postal service could not complete the delivery to you for whatever reason, then you will be responsible for the repeat delivery costs

LIABILITY

Our high quality hair accessories should meet or exceed your expectations. However, in the event that you are dissatisfied with your order, the products delivered to you are incomplete or you have received incorrect products, we shall have no liability to you unless you return the goods to the address provided within 7 days of delivery of the products in question.

Return address; BRAID & BOW, 15 BULBOURNE ROAD, TRING, HERTS, HP23 5HF, UK

INTELLECTUAL PROPERTY

The entire content of the website, including all copyright, trademarks and other intellectual property rights it contains, including the use of the name ‘BRAID & BOW’ is the sole property of BRAID & BOW. You are permitted to copy, transmit and to use such material only for the purpose of ordering products from the website.

All intellectual property rights in the Products (subject to the rights of any third party) belong to BRAID & BOW.

OUR RIGHTS

We reserve the right to change the Conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the website